Shift Manager Review

by McDonald's

Best Apprenticeship Employer

Rating

9.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role is ensuring the safety and welfare of crew and customers, dealing with money, scheduling.

9/10

2. Have you learnt any new skills or developed existing skills?

I have learnt new skills for running shifts, how to ensure the welfare of crew and customers

10/10

3. To what extent do you enjoy your programme?

I enjoy the learning process, the tutors are friendly and are patient when explaining something

10/10

4. How well organised/structured is your programme?

My programme is very well structured, it has different sections to learn on what days and gives me the chance to ask for help if and when needed.

10/10

5. How much support do you receive from your employer?

The support I receive from my employer is great, I am given days weekly to focus solely on my apprenticeship. If I struggle they are available to help me

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

the support from my training provider has been great, during the course of my apprenticeship my original tutor changed job roles, but the transition from my old to new tutor went very smoothly

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel this helps me very well, It has given me a chance to grow within my role and learn new management styles and best ways to deal with anything that may arise.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

At my store, the main extra-curricular activity would be that we do a lot of charity work for Ronald McDonalds House Charity ( RMHC ), we go to the RMHC house and clean, we provide hampers for the kitchens so that they dont run out of supplies. I feel we as a business could do more.

7/10

9a. Would you recommend McDonald's to a friend?

Yes

9b. Why?

Mcdonalds is a great place to work, the schedule is flexible along with the hours worked. Our training programme is fantastic and McDonalds has great opportunities for promotions.

10. What tips or advice would you give to others applying to McDonald's?

the advice I would give to someone applying to McDonalds is that they treat everyone as individuals but as a family, we are very team oriented.