Customer advisor Review

by B&Q

Best Apprenticeship Employer

Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • 10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yeah I’ve got better at my job

    10/10
  • 3. To what extent do you enjoy your programme?

    • I found it hard to start as was going through some family issues

    6/10
  • 4. How well organised/structured is your programme?

    • Fab

    9/10
  • 5. How much support do you receive from your employer?

    • They were very supportive

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • she was amazing

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I’m more aware of certain things

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Nothing unfortunately

    4/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • Good pay, good benefits and a very friendly place to work

  • 10. What tips or advice would you give to others applying to B&Q?

    • Can do attitude

Details

Level 2 Apprenticeship

Customer Service

Merthyr Tydfil, UK

February 2023

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