Field Engineer Review

by BT Group

Best Apprenticeship Employer

Rating

9.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Installing routers and hubs in business. Customer service. Troubleshooting

10/10

2. Have you learnt any new skills or developed existing skills?

IT knowledge

10/10

3. To what extent do you enjoy your programme?

I enjoyed the courses given by Firebrand

10/10

4. How well organised/structured is your programme?

Set out well over 18 months

10/10

5. How much support do you receive from your employer?

BT were helpful should I have any issues, but most concerns would go through Firebrand

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Lots of support, my mentor was always just a phone call away and willing to help with any issues

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Massively, I have an extensive knowledge of IT

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I have attended professional networking events to meet colleagues in departments that I would not have usually.

9/10

9a. Would you recommend BT Group to a friend?

Yes

9b. Why?

A great employer with excellent progression opportunities

10. What tips or advice would you give to others applying to BT Group?

Have a solid CV and be prepared to give examples of previous working within your interview. It's an amazing company with lots of support and mentorship