People Manager Review

by McDonald's

Best Apprenticeship Employer

Rating

7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • - Dealing with complaints (crew & customers) - Overseeing training across our seven stores - Reviewing business/people performance - creating action plans (SWOT) - Arranging and holding induction meetings - General admin duties - Performance reviews and appraisals

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt to be a lot more empathetic and to someone, others can go to. - Confident in hosting meetings and workshops. - Able to work under pressure - Hit KPIs (personal & company) - Prioritising tasks

    8/10
  • 3. To what extent do you enjoy your programme?

    • At first I found my programme very stressful, I wasn't given much support from my first LDC. I ended up starting behind other people on my cohort as I wasn't given all of my logins so wasn't able to get on with my learning.

    6/10
  • 4. How well organised/structured is your programme?

    • It took a long time to get started on the programme, and with my old LDC I found things extremely difficult to navigate. I now have a new coach who has supported me and helped me get back on track.

    6/10
  • 5. How much support do you receive from your employer?

    • My employer supports me alot with my programme.

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • As mentioned before, my old LDC was not very supportive and did not help me get on track. Having my coach has changed my outlook on the programme and I am now confident that I can complete the course.

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I have gained a lot of knowledge since beginning this programme and have imbedded it into my work on a day to day basis.

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We often have events running within our organisation. We have big company party once a year over Christmas and each store are able to organise days out for their crew also.

    6/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • It is a good place to work to develop multiple skills needed in the world of work.

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Be curious, ask lots of questions and take any opportunity given to you.

Details

Level 3 Apprenticeship

Business Operations

Essex

February 2023

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