Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Supervision of staff, operating within prescribed budgets and targets, customer service

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • New methods of interfacing with staff, the business priorities and regulations faced by B&Q

    10/10

  • 3. To what extent do you enjoy your programme?
  • Enabled me to stretch my mind, brilliant relationship with tutor amd mentor

    10/10

  • 4. How well organised/structured is your programme?
  • Perfect

    10/10

  • 5. How much support do you receive from your employer?
  • Daily, I am able to use work time to study and do my apprenticeship. I can ask any management for advice

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I can contact my tutor 24/7 if I have an issue

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I am more confident in the every day activities expected of me

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    10/10

  • 9a. Would you recommend B&Q to a friend?
  • Yes


  • 9b. Why?
  • Great employer, competitive salary, chance for advancement within the buainess


  • 10. What tips or advice would you give to others applying to B&Q?
  • Be open minded, listen & learn, don’t be afraid to ask questions


Details

Level 3 Apprenticeship

Customer Service

Crewe

February 2023


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