Deputy Manager Review

by B&Q

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Deputising across the store. High level of integration with colleagues. Training & Developing. Stockloss & Audit.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Lots. Effective communication, listening, coaching modules, mind mapping, behaviours

    10/10
  • 3. To what extent do you enjoy your programme?

    • This has made me a better version of me that helps myself and others. Everything that I have learnt can now be shared to help inspire and develop others.

    10/10
  • 4. How well organised/structured is your programme?

    • Modules, Webinars, Functional skills, Triad sessions, coach interaction were all well planned and executed.

    10/10
  • 5. How much support do you receive from your employer?

    • Lots from my UM

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots, always at the end of the phone.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • As above, all the learnings have been taken and now can be transferred across to colleagues to help inspire and develop further.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There are.

    10/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • A friendly and sense of family environment

  • 10. What tips or advice would you give to others applying to B&Q?

    • Make sure you are curious about our values and research the history etc beforehand.

Details

Higher Level Apprenticeship

Customer Service

Northampton, UK

February 2023

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