Admin Review

by B&Q

Best Apprenticeship Employer

Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Answering customer enquiries, booking deliveries. Interacting with customers and staff, helping with issues.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • How to deal with customer issues, creating bulk and store deliveries

    10/10
  • 3. To what extent do you enjoy your programme?

    • Enjoy learning knew ways to communicate with customers.

    8/10
  • 4. How well organised/structured is your programme?

    • Well organised and have daily reminds set on my phone calendar for any classes I need to attend

    8/10
  • 5. How much support do you receive from your employer?

    • Our store manager is very helpful always there to help when I need further information from the company.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is has been the best, he is always a message away and will always offer hep when needed. I was really far behind before [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] became my training provider.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Throughout the modules it helps you to communicate in different ways for different situations.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 5/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • B&Q work as a family

  • 10. What tips or advice would you give to others applying to B&Q?

    • Always ask for help never be afraid to approach management

Details

Level 3 Apprenticeship

Business Operations

Castleford

February 2023

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