tradepoint team leader Review

trade point team leader is engaging with the trade customers that shop with us daily and help them keep their loyalty spend and discount, also having conversations about upcoming project to help them get what they need for when they need it. i also over see 5 members of staff

i have learned that conversation with customers is the key to getting the sales we need. also how to read our daily sales reports. i have also learned that listening to my staff and getting them involved in using their own initiative is helpful to the business and to my own development and to give my staff confidence to believe in themselves

i enjpyed the programme when it gave me the opportunity to look at my peers for encouragement and advice. i love to learn so having the opportunity to find the next task that would help me learn something new or develop on a skill i already have, such as leadership skills

my programme was well structured and easy to follow and my mentor made it so much easier for me to follow with the lifetime training modules and the fuse app that i used, I'm now doing another apprenticeship and they have took all that away just now and i am finding it hard to keep up with it.

At my last store in i received so much support and my manager would always remind me to take time away to do my work for the apprenticeship. My peers would take time out this busy day to help me if i needed it, and help me with the evidence i needed as i found that part the most difficult.

my training provider was cat and she was amazing she would answer my emails really quickly, she would simplify things for me when i couldn't get what was being asked of me. she made me think of my future and what i wanted from it while working in b&Q

my qualification has given me confidence to believe in myself about the task i do and means i don't have to get someone from my management team to reassure me that i was doing it right. it also gave me the confidence to use my own initiative to come up with ideas to help the business make profit.

unfortunately their is no activities to get involves in at work, we do have charity events which are done during working hours also we have our own social media platform to communicate with other stores who where we look for advice and also just to know other people are doing the same as yourself

Yes

it is a very friendly company to work for they care about their staff, emotionally and financially. there is opportunities such as the apprenticeship to get involved with. there is also potential to move up the ladder in B7Q if thats what you wanted to achieve as they recruit internally first.

just to have an upbeat attitude and be willing to work hard on your own and as part of a team, you really need to be able to want to work as part of a team as b&q is all about team work. be willing to learn as there is always opportunities to learn something new.