senior customer advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

8.3/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • i work in telephone banking and deal with credit card and bank account enquries. and also action balance transfers and cross sell other products and services

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes i have learnt alot of new skills

    8/10
  • 3. To what extent do you enjoy your programme?

    • working towards a qualification

    8/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • very valued

    10/10
  • 5. How well organised/structured is your programme?

    • is is very well structured i just have to chase my manager for my study time every month

    8/10
  • 6a. How much support do you receive from your training provider?

    • lots of support she is only on the other line if i need her

    10/10
  • 6b. How much support do you receive from your employer?

    • very minimal,

    5/10
  • 7. How well does your salary/package meet your costs?

    • im pleased with my salary

    8/10
  • 8. Are there many opportunities outside of work?

    • plenty of opportunites within the organisation

    9/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • really good company to work for with the benefits they offer

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • just be honest and be yourself

Details

Level 3 Apprenticeship

Finance

Wales

April 2015

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