Customer Advisor Review

by B&Q

Best Apprenticeship Employer

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • customer based interactions including enquiries and transactions. Responsibilities of opening up the store/closing the store. Targets with sales sometimes occasionally.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes communication skills definitely and working within a team.

    10/10
  • 3. To what extent do you enjoy your programme?

    • i LOVE MY JOB

    10/10
  • 4. How well organised/structured is your programme?

    • very well compared to previous employers ive worked for.

    10/10
  • 5. How much support do you receive from your employer?

    • Alot, if i need support they help me.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • not much at all to be honest

    2/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • definitely helps alot buyt most of my stuff i learnt from the job itself

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • just yammer which is bascially a mini facebook for internal employees

    10/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • Good people to work around.

  • 10. What tips or advice would you give to others applying to B&Q?

    • Just be you

Details

Level 2 Apprenticeship

Customer Service

Keighley

February 2023

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