Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My day to day basis is speaking to customers and asking them what the problem is and how we can help. Doing the deals on the window and doing booking checks.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt a lot of new skills on how to deal with some situations and how to use the booking system.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I love every second of my apprenticeship everyone is understanding and i am learning a lot of new things every day.

    10/10

  • 4. How well organised/structured is your programme?
  • It is organised and my assessor is very helpful if i need more work.

    10/10

  • 5. How much support do you receive from your employer?
  • My employer always help me with my course work and check it before i sent my work over.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My trainer is always giving me support with my work.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think i am getting on very well and i enjoy it so much

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I get in with the extra activities and help when we have schools into store.

    10/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • Everyone is loving and wants you to get a good grade in everything


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • Always do the work when you get it to not miss the mark to send it off


Details

Level 3 Apprenticeship

Customer Service

Banbury

March 2023


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