Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • We serve customers face to face and over the phone to help with any queries they may have and book their memorable holidays. We get training days each week to enhance our knowledge and experience.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have grown my confidence in regards to speaking to customers and I have learnt how to work well in a team with my colleagues

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the apprenticeship very much and enjoy learning about new things and putting that to use in my day to day with customers

    10/10

  • 4. How well organised/structured is your programme?
  • The programme is structured well and I get a training day each week to focus on my apprentice work solely.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive a lot of support in how to better myself and improve in areas I am lacking, I make sure to take all of this onboard.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive a lot of support from my assessor and she is always there whenever i need help. She points me in the right direction for my work and helps me improve my work to a high standard

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It really helps me perform better in my role as i learn new things all the time that i can use on a daily basis.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Every so often there will be a supplier night which we have the option of attending to help us improve our knowledge on different suppliers we sell. I always try to attend these to help with my apprenticeship

    10/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • I would recommend this as I thoroughly enjoy learning about our company and what we have to offer. The work is interesting and it helps build your knowledge on what Tui as a company is like


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • My advice would be to do the apprenticeship if you can. You get a lot of training which is a huge benefit and you’ll leave with a qualification that can help in the future


Details

Level 2 Apprenticeship

Marketing

Yorkshire, UK

March 2023


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