Rating

7.3/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Telephone Mortgage Advisor. I complete applications over the phone with cusotmers that wish to review their existing products. Most interaction deal with external customer.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I don't know if the Apprentiship has given me any new skills but it reaffermed the importance of giving the customer a good expirence.

    6/10

  • 3. To what extent do you enjoy your programme?
  • I felt that a lot of the work was redundant. particularly the fact that I had to do maths and english even though I have a degree from the US.

    4/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • I feel that Lloyds is focused on having a happy an satisfied work force and am very well supported by my managers.

    10/10

  • 5. How well organised/structured is your programme?
  • I feel that there is good communication with both the manager and the trainers that are on site.

    8/10

  • 6a. How much support do you receive from your training provider?
  • The trainers were there through every step and provided time to speak with them to clear any questions.

    8/10

  • 6b. How much support do you receive from your employer?
  • Lloyds gave us plenty of time to work through the program and the managers were very keen on us completing the steps.

    8/10

  • 7. How well does your salary/package meet your costs?
  • Compaired to the job I am doing I feel I have a fair package.

    7/10

  • 8. Are there many opportunities outside of work?
  • their are pleanty of opportunities to be involved out side of work although I tend to utilise my time with my family.

    8/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • it is a good place to work. Good Pay. fair shifts and a good atmasphire.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • Pay attension to detail and instructions.


Details

Level 2 Apprenticeship

Finance

Northern Ireland

April 2015


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