Rating

4.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Manage a team, delegate tasks, liase with manager about changes we can make to better the store. List and pick stock.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed commercial awareness, I have also covered other stores which has helped me to manage different teams of people.

    6/10

  • 3. To what extent do you enjoy your programme?
  • Did not enjoy my apprenticeship, it is too generalised on retail in general and the majority does not apply to my company.

    2/10

  • 4. How well organised/structured is your programme?
  • Well organised, has completion dates for each module, so lets you know if you are on track or falling behind.

    6/10

  • 5. How much support do you receive from your employer?
  • My employer/manager has supported me with recording my off the job hours and creating a pdp. He very helpful as he too had been through the apprenticeship.

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • We have zoom calls every 4 weeks and in person meetings/reviews every 12 weeks

    5/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I don't think it does as it was a lot of information that I previously knew from my former duty manager role.

    3/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • N/A

    1/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • I have enjoyed my time working for the company and have progressed quickly.


  • 10. What tips or advice would you give to others applying to Iceland?
  • It's not an easy job and you can't mess around.


Details

Level 3 Apprenticeship

Customer Service

Poole, UK

March 2023


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