Incident Response Development Lead Review

by Thames Water

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Managing the crisis response to operational incidents, leading teams to respond and improve our ability to respond

10/10

2. Have you learnt any new skills or developed existing skills?

Strategic, financial, leadership and operational theories. experience of working through problems with people from other industries. updating my previous knowledge

10/10

3. To what extent do you enjoy your programme?

really love being back in a learning space. the ability to discover new ideas with folk from different backgrounds and be able to bring that learning back into the workplace

10/10

4. How well organised/structured is your programme?

Very structured, good organisation of modules and building of knowledge. Alignment with CMI makes the journey clearer

10/10

5. How much support do you receive from your employer?

a lot of support from the apprenticeships lead, my direct manager and senior managers across the organisation. plenty of time to do my off the job training

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

seminars are oriented to both wider learning and specific learning to succeed in assignments, most lecturers offer additional support and the apprentice support team are excellent

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

bringing the wider learning into the workplace has allowed me to view things from a different perspective and think more strategically. have also built relationships with other organisations that are already adding benefit

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

lots of networks to get involved in e.g Pride, women etc, local social events within and across teams, encouraged to join professional organisations to improve networking and knowledge

10/10

9a. Would you recommend Thames Water to a friend?

Yes

9b. Why?

great company with opportunity to move around different departments and learn different skills, good company values and such an important industry that needs the brightest and the best to solve some serious issues. What we do matters, to individual customers and the environment as a whole

10. What tips or advice would you give to others applying to Thames Water?

Research the website but dont be worried about not having water industry experience, focus instead on what transferable skills you have, enthusiasm, ability to roll your sleeves up and get stuck in and being honest and kind will get you a long way