Shift Manager Review

My day-to-day role is either to run shifts or support fellow shift managers in running shifts. This includes Cashing up tills Training/ up-skilling staff Ensuring a good customer experience

I've learned how to forecast sales, create a schedule for 160+ employees weekly, and manage inventory and deliveries. I've also continued to work on my confidence and conflict management.

My apprenticeship programme is mainly done in my own time, which can be challenging when in a high-performance-based role requiring me to do a full day of work before even thinking about my apprenticeship. It can be stressful it can be during peak times.

My programme is organised so i attend meetings at least every 6 weeks to check on my progress, I also had monthly skills days to do some extra learning. However, i feel that some of the meetings are pointless due to just continuing independent learning.

I receive time most weeks to do some independent learning and when I need help my business manager is able to take the time to explain the systems we have that relate to the learning I'm doing.

The majority is independent learning however when meetings with my coach can be beneficial on occasion, however, I don't get much constructive feedback.

The qualification helps me think of new ways to approach situations which can be very helpful.

We yearly have a Mcdonald's cup, where we play football against other restaurants.

Yes

It's flexibility around external factors like education or childcare is fantastic, the wage is decent too!

Be Yourself as its one of our vital ingredients