Fraud Investigator Review

Taking calls from customers who have blocks on their account which need removing or logging fraud claims for people who have been victims of fraud.

Being in the apprenticeship has allowed me to do more supervisory related work

The coaches are very freindly, the course work isn't too bad, no problems

Get activities logged on the platform and marked complete once finished - very orgnaised

Time is keyed out as and when I need it. No problems

Very helpful, regular check ins, regular emails, chasing things up when asked. very happy

Learn a lot more about what happens behind the scenes in banking, its not completely focused on my particular role (as that would be quite niche) but it helps give an idea of how my role fits in

Lots of social activites regularly in the office, charity days

Yes

Very supportive workplace, understanding, good values.

Focus on the values of Lloyds and how you display them in your day to day life