Customer Service Adviser Review

Doing day to day tasks to help run the branch and serve customers in the best way possible making sure they have everything they need answering, answered. Working in a compliant fashion

I have developed my communication skills, and working as a team to ensure customer satisfaction is gained. learning new things everyday, improving my knowledge which entails helping customers in a more efficient way.

I enjoy it a lot as the amount of knowledge I am able to gain and the use in practise in my role.

very organised and planned out, I can see what I must do to achieve high.

my mentor who is my employer gives lots of support and help.

I receive a lot of support from my training programme.

the qualification learning has definitely impacted my role positively. i feel im able to help customers better and help colleagues with questions.

no

Yes

Lloyds provides a lot of opportunity's and ways to progress for a career if you really want it. I would recommend as the teams all work well together and strive to make the best of everyday.

you need to be flexible and level-headed, adaptable to change and do not take things to heart. everyday is a new day so take it as it comes.