Team Leader Review

by B&Q

Best Apprenticeship Employer

Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • OOH Stock Flow. Putting away deliveries, bringing stock down to fill shelves, stock management, people management, facing the store

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • People management so far

    8/10
  • 3. To what extent do you enjoy your programme?

    • Finding time to complete the modules is challenging & some of the modules are quite complicated/in-depth

    6/10
  • 4. How well organised/structured is your programme?

    • Very structured

    7/10
  • 5. How much support do you receive from your employer?

    • Very little

    3/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots although at present I've just had a change of tutor

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Once it's completed I'm sure that it'll help me immensely with my role & will help me with career progression

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Sometimes they do workshops where you have the opportunity to network

    8/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • There are many different departments that you can work on & the skills & knowledge that you can gain is immense

  • 10. What tips or advice would you give to others applying to B&Q?

    • Just be yourself

Details

Level 3 Apprenticeship

Customer Service

Ashford, Kent

March 2023

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