Retail assistant Review

My role is to help the store however I am needed, whether that is by working the tills, stock or online picking. On a day to day basis this can change due to the needs of the company but I do things such as opening and closeting the store, reductions etc.

I have learnt many new skills, including communication, networking, social skills including team work, managing difficult situations and scenarios, marketing to your target, using social media to boost audience and sales and merchandising in terms of creating stacks, dump bins, promotional ladder racks and how to work in a stressful environment

I really enjoy my program, it gives me a challenge and drive to work harder and see where I can get myself, it’s hard at times for sure but knowing I can progress and progress and hopefully one day make it to management makes the whole journey worth while.

It is pretty well organised. You have a structured set of tasks to complete every month, and off the job hours which you can complete whenever you want. It always tell you if an assignment is complete, needs additional information or requires evidence. And I would say it’s very organised

I receive a lot of support from my employer, my deputy manager, store manage, and area manager all support my learning journey and give me opportunities to grow and gain more learning experience. My colleagues also support me and provide me with support and advice to guide me along my way

I revive a great deal of support from my lifetime manager, sue and Simon. They’re always there to help me, teach me or answer any questions I have. And they make learning no really easy as well as making you feel supported and secure and not silly for not understanding something

It helps me preform better in my role as I am learning things I never knew I needed, such as how to better team morale with things such as tone of voice and behaviour, how to organise tasks and objectives in the most efficient way and how to make everyday a learning opportunity

We have a few area meetings around the year which we are sometimes a part of in some way, but we do not really have any extra curricular activities apart from a day out of acitivity or even a meal if we’ve had success with incentives which puts money into our social fund.

Yes

Because it is a really good company, they learn from mistakes and always listen to our feedback, and they look after they’re staff, with discount, benefits and support systems outside of work to make you always feel safe and supported and happy in the workplace you are in. I would definitely recommend.

I would advise people applying to Iceland to just be themselves! And be honest, it’s always easy to come up with a solution when you know the problem and they’re the most welcoming company I have ever been with. They don’t discriminate or treat you any differently for who you are