Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Giving good customer service. Understanding people needs. Working well within a team. Managing stock levels and organising work load.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Learnt how to be more approachable and understanding tone and expressions. Helping communicate better with customers.

    10/10

  • 3. To what extent do you enjoy your programme?
  • Greatly

    10/10

  • 4. How well organised/structured is your programme?
  • Very

    10/10

  • 5. How much support do you receive from your employer?
  • Lots

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Loads

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Loads

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes

    9/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • Good company


  • 10. What tips or advice would you give to others applying to Iceland?
  • Work hard.


Details

Level 2 Apprenticeship

Customer Service

Cromer, Norfolk

March 2023


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