Rating

7.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a online picker, team leader, working deliveries, working back stock, working the tills, doing plans, chilled counts

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes I have learnt a lot and expanded on my knowledge had already had.

    8/10

  • 3. To what extent do you enjoy your programme?
  • Learning more, talking through what I’ve learnt, getting to know where I can find out more knowledge.

    9/10

  • 4. How well organised/structured is your programme?
  • A lot better now, I see my tutor once a month and can message them if I need any help.

    9/10

  • 5. How much support do you receive from your employer?
  • I have had various managers, and it’s helped to see different managerial styles. I have a great area manger that has been there to help if needed.

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Recently I have received a lot more than the first half of the course.

    6/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I have developed new skills, and been able to use some of the training to the work place environment.

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I haven’t been involved with any.

    4/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • It is a family run business and cares about their staff, and encourages staff to better themselves.


  • 10. What tips or advice would you give to others applying to Iceland?
  • Keep trying and apply for positions because even starting at the bottom you can work yourself up to the top.


Details

Level 3 Apprenticeship

Customer Service

Heanor

March 2023


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