Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • So my role is to lead people and give them directions of what to do and how to do it and also showing that I can also do the stuff I’m asking them todo

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I’m starting understand more depth of how customers see us as a brand ( iceland ) and how we can make sure they are having a good shop by making sure everything gap is filled

    10/10

  • 3. To what extent do you enjoy your programme?
  • It’s very good and there’s a lot to learn

    10/10

  • 4. How well organised/structured is your programme?
  • I think is good with the right amount of videos / information to the questions

    9/10

  • 5. How much support do you receive from your employer?
  • I know that if I have any questions there is always someone to ask within Iceland

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I know that if I need help with anything i can always message and she will help as best as she can

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Once gotten it will help me understand and help with ways to work with the retail business

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Sometimes Christmas party

    6/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • It’s a great company to work for the pay is good for all ages and great community


  • 10. What tips or advice would you give to others applying to Iceland?
  • That they need to show they are hard working and will engage well with the team and just be them selfs


Details

Level 2 Apprenticeship

Customer Service

Gosport

March 2023


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