Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

9.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Hotel receptionist, I check customers into the hotel, answer any questions they have and book tables for them at the beefeater restaurant next door. I also check safety items such as ensuring fire escapes are closed and doors are clear from obstructions.

10/10

2. Have you learnt any new skills or developed existing skills?

Learnt more about the company and more about how I can progress and assist the deputy hotel manager with day to day tasks.

10/10

3. To what extent do you enjoy your programme?

I am enjoying it but do find some bits confusing with the way they word them

8/10

4. How well organised/structured is your programme?

Very good, all the modules all follow on from each other well.

10/10

5. How much support do you receive from your employer?

My employer will always let me know where I can find information I need or help me to work out answers I’m struggling with.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I get full support.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It’s giving me more confidence to do my best within my role.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Our deputy hotel manager tries to organise team evenings out which are nice when we are able to have them as it gives us a chance to bond more as a team.

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Because Whitbread is a good company to work for and they care about the colleague’s.

10. What tips or advice would you give to others applying to Whitbread?

Write notes on what you learn during your training, they will definitely help you. Ask questions - no question is stupid.