Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • To drive the performance of the store team to deliver business results and operational excellence.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • manager theories, training solutions, learning styles, protective characteristics

    8/10

  • 3. To what extent do you enjoy your programme?
  • really enjoy it, think it helps bring people out of their shells

    10/10

  • 4. How well organised/structured is your programme?
  • always contactable

    10/10

  • 5. How much support do you receive from your employer?
  • always available when i need to talk

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • really good! offered classes, one on ones, mock exams etc

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • learning different ways to deal with situations other than the way we know through working with the company. plus different coaching techniques

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • no

    1/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • challenging. every day is slightly different! meet new people. learn how to work with different teams, look at ways you can improve stores


  • 10. What tips or advice would you give to others applying to Iceland?
  • be available and be keen to learn different roles within the store. the more you can learn and offer the more likely u=you are to push on


Details

Higher Level Apprenticeship

Customer Service

Clacton-on-Sea

March 2023


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