Head Housekeeper Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role is to manage the housekeeping team within my hotel. This involves managing the linen control and the stock within the department. Day to day this involves giving the team their tasks for the day, complete my own jobs including checking the staffs rooms after completion and reporting any issues found.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt many new skills and also got more confident in my existing ones.

10/10

3. To what extent do you enjoy your programme?

I am really enjoying this programme. It is teaching me a lot more especially in different departments. I enjoy the off the job training too

10/10

4. How well organised/structured is your programme?

The programme is very well organised giving me a lot of support and time to get the work done along side doing my job.

10/10

5. How much support do you receive from your employer?

I receive a lot of support from my employer. I can always contact him anytime i need support or am unsure of something.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive total support from my training provider. I can contact her anytime I have a problem or am unsure about particular pieces of work.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I think it helps me perform better in my role by giving me more confidence in what i do as i have developed more skills

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Whitbread is a good company to work for as it gives you a lot of chances to progress

10. What tips or advice would you give to others applying to Whitbread?

I would just say its a good established company