Team leader Review

by Iceland

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Leading the team. Working deliveries. Giving excellent customer service. Create new layouts of the store. Incentives.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I've learnt how to motivate my team. How to achieve the best results. That the customer always comes first and the supply and demand of products.

    9/10
  • 3. To what extent do you enjoy your programme?

    • I'm learning to skills to adapt to my everyday work life.

    9/10
  • 4. How well organised/structured is your programme?

    • Its all online and I can log on whenever I need to. Its not just huge bulks of writing, there's different ways of learning.

    9/10
  • 5. How much support do you receive from your employer?

    • Very supportive. If I ask a question they answer within their ability

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I can always ask if I need help.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Learning new things is always great but it gets me to new in new ways to achieve results.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We have team bonding sessions and I'm active on the forum page

    9/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • There's alot to learnt. I thoroughly enjoy my job. There's always great ways to progress too.

  • 10. What tips or advice would you give to others applying to Iceland?

    • Be prepare to graft hard. No day is the same as the last.

Details

Level 3 Apprenticeship

Customer Service

Nottingham

March 2023

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