Branch Apprentice Review

My role is in the managed services side of the company. I look after 2 house association contracts to ensure that their operatives have everything they need in order to complete repair works of peoples homes. It is my responsibility to ensure the stock they need is available.

Having not come from a builders merchant background the apprenticeship allowed me to get to grips with the products to learn how & why the products we sell are used in a certain way. It has also helped me to develop my communication skills when dealing with customers.

I found the programme extremely helpful, it was good to get in extra learning alongside doing my regular job role. At times I felt it difficult to pull myself away from work in busy periods, but I enjoyed completing the apprenticeship tasks throughout.

The programme was structures & well organised. There was very little that I had to do as an apprentice to make sure that I knew my deadlines & when my webinars were.

I received lots of support from my managers and superiors & provided more than enough time to complete the work. There was no pressure added to get things done in a certain time frame in order to get back to my job role.

There was lots of support available to me. My apprenticeship coach was always on hand if I had any queries or required extra support with a task.

I think the programme has helped me build my knowledge & allowed me to build confidence within my job role.

There are social activities which we plan within branch. We are also actively encouraged ti build relationships & network with other branches and suppliers.

Yes

I think that TP is a company which want to see people progress and grow. There are lots of opportunities & nothing ever seems too much to ask. I am yet to not be offered to do something to help progress myself and my career within TP.

I would advise people to ask as many questions as possible, be open minded and honest within customers and colleagues & continue to be yourself.