House keeper Review

by Whitbread

Best Apprenticeship Employer

Rating

5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

To clean the rooms within the hotel following premier inns brand standards ready for a new guest to check into. Keeping the hotel clean and tidy and making sure clean linen in stored correctly.

6/10

2. Have you learnt any new skills or developed existing skills?

I have learnt how to be more confident with working alongside others and the different steps that it takes to help run a hotel smoothly. I have also learnt about the role of the head house keeper and the skills it takes to do this.

7/10

3. To what extent do you enjoy your programme?

I have enjoyed the fact it has kept me busy, I have enjoyed working alongside my head housekeeper to make the hotel a better place to stay and work in.

7/10

4. How well organised/structured is your programme?

At the beginning I was promised alot of help and time doing the apprenticeship, I found this very difficult to find. Towards the end of my apprenticeship it all finally fell into place and now have the help I need.

1/10

5. How much support do you receive from your employer?

At the beginning of the apprenticeship I found I didn't receive any support from my employer, but my head housekeeper stepped in and helped me. I now have a an excellent apprenticeship coach.

3/10

6. How much support do you receive from your training provider when working towards your qualifications?

I have excellent support now from my training provider and just wished I had her from the start.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I am more confident in working with others and it does help my trainer believes in me which helps my confidence

5/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No,

1/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

They are very good for people who tend to struggle in daily life

10. What tips or advice would you give to others applying to Whitbread?

Be yourself