Service and repair engineer Review

by British Gas

Best Apprenticeship Employer

Rating

7.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I have transferred from smart, have done some training to start as a service engineer, I am now on my repairs course to complete breakdowns.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes I have

10/10

3. To what extent do you enjoy your programme?

The organisation hasn’t been great and communication is awful. Although I do enjoy my course, and learning new skills it could’ve been organised better.

7/10

4. How well organised/structured is your programme?

The repairs course so far is good, our trainer is great. However leading up to this it was very badly organised.

4/10

5. How much support do you receive from your employer?

There is support

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Since I have been on the repairs course it has been very good.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It will enable me to become fully qualified.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1/10

9a. Would you recommend British Gas to a friend?

Yes

9b. Why?

I’ve enjoyed my time here, although things could be improved, overall I would recommend.

10. What tips or advice would you give to others applying to British Gas?