Work Coach Review

by Department for Work and Pensions

Rating

5.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I'm a work coach. I deal with members of the public that claim Universal Credit. The main purpose of my role is to help claimants find work and/or better paid work.

4/10

2. Have you learnt any new skills or developed existing skills?

3/10

3. To what extent do you enjoy your programme?

I haven't. We were made to do the apprenticeship.

3/10

4. How well organised/structured is your programme?

On the Bud platform everything is laid out well and the communication with my trainer is as good as it possibly could be.

10/10

5. How much support do you receive from your employer?

I received everything they could give me.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My trainer is excellent and supportive.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My job role far exceeds the work within the apprenticeship.

2/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/10

9a. Would you recommend Department for Work and Pensions to a friend?

Yes

9b. Why?

Job security, plenty of career progression prospects.

10. What tips or advice would you give to others applying to Department for Work and Pensions?

Research the internet for application techniques and heavily rely on the behaviour structure guidance on offer.