Insolvency Registration Officer Review

My role involves reviewing bankruptcy applications that have been submitted by money advisors on behalf of debtors. I have to ensure income and essential expenditure is evidenced in the application. I have to check experian reports to ensure there are no additional bank accounts returned that debtors may not have submitted to ensure we can see all assets. Once I am happy everything has been evidenced. I submit this to a queue for management to check.

My communication skills have developed since starting this role. I have to correspond with money advisors on a daily basis. This can be via email or telephone. I have learned new skills relating to income and calculating income over a period of time. Some debtors are paid weekly, fortnightly, 4 weekly and monthly.

I really enjoy the programme as I am learning lots on a weekly basis. Due to the nature of the job no applications are ever the same. They can vary due to different types of income for example people on benefits to people who have a salary then sometimes a mixture of both. I am really enjoying my job.

Very well organised. I am given allocation of cases each day these cases are required to be actioned in a two day turnaround. I have monthly meetings with my Modern Apprenticeship trainer who sets monthly tasks. Over the month I complete these and try to work around my work allocation and aim to complete tasks when we are quiter.

My employer is very supportive, my manager is always on hand with any queries work or apprenticeship related. I am given time to ensure my qualification tasks are completed in a timely manner. I also discuss any tasks that i struggle with my manager to ensure I have the best understanding.

My training provider tracey is amazing and very approachable. If I have been unsure about any tasks allocated and what is required she is always on hand to give guidance and support when needed. At our monthly meetings she also goes over everthing required for the next set of tasks.

I feel that the training gives me skills that I require to complete my role. I work alot with SOPs and sometimes training is given via power point slides. My most recent tasks are relating to presentations and power point slides therefore i will be confident if any new members of staff required training using this method.

Yes my workplace is a very active employer always encouraging employees to get involved with volunteering activities and fundraising. They also have lots of activities for staff one I have been on recently was at the golf course range which was really fun and I got to meet other members of staff from different parts of the office.

Yes

They care about their staff and their wellbeing. I have worked in several places previous to this position and only felt like a number. In this company I feel valued and that how I am feeling at work matters. If i have any issues or concerns these would be addressed.

Although the recruitment process is lengthy it is worth waiting. The benefits of feeling valued at work make your job so much easier. I would ensure you put a lot of research into your application as it can be quite difficult to get interviewed due to the high amount of applicants.