Jobcentre Manager Review

by Department for Work and Pensions

Rating

9.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am the Jobcentre Manager, I have 10 employees that work in this office and I am in charge of any issues that arise whether it relates to members of the public, other agency staff and the building itself. I regularly meet with stakeholders and partners from outside agencies.

10/10

2. Have you learnt any new skills or developed existing skills?

I have definitely developed my existing skills

10/10

3. To what extent do you enjoy your programme?

I enjoy gathering the evidence for my apprenticeship and seeing how far I have come and the examples I use a re very strong and I have achieved so much in a short space of time.

10/10

4. How well organised/structured is your programme?

Very well organised. My Primary Trainer is amazing and so friendly and very professional.

10/10

5. How much support do you receive from your employer?

I receive a lot of support from my line manager they are very in to developing their staff.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I have not used the provider for support but I am aware they are there if and when I require them.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Definitely has helped me massively I feel much more confident in my decisions and how I handle every situation.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes there is.

6/10

9a. Would you recommend Department for Work and Pensions to a friend?

Yes

9b. Why?

I really enjoy working for the government - it is a sense of security and they always back you if you want to progress in your career.

10. What tips or advice would you give to others applying to Department for Work and Pensions?

Just keep trying - the recruitment process is really difficult to pass but if it is meant to be you will get there.