Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

6.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Managing 2 hotels, ensuring staff are equipped with the tools and training to deliver excellent customer service. Maintaining a clean and tidy hotel, managing health and safety measures. Reviewing compliance

7/10

2. Have you learnt any new skills or developed existing skills?

I haven't really learned much, a little around different leadership skills but not enough consistency or depth to really benfit

7/10

3. To what extent do you enjoy your programme?

I enjoyed my programme but felt there was too much time between sessions and left me feeling disengaged

7/10

4. How well organised/structured is your programme?

Well structured but I do not feel this is stuck to and a lot ends up being rescheduled

7/10

5. How much support do you receive from your employer?

None, a lot of encouragement to enrol then no support once onboard

5/10

6. How much support do you receive from your training provider when working towards your qualifications?

Was amazing and always there to support when needed

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Gives me confidence in my leadership and reassurance that I am approaching teams in ways that best suit them

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

6/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Challenging business with demanding targets. I feel engaged to improve the scores and find a way to leave my mark

10. What tips or advice would you give to others applying to Whitbread?

Seek support, dont try to manage alone