Deputy Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

the day to day running of the hotel team management payroll rotas recruiting assisting my hotel manager. reporting back to my manager finance, following company policies and procedures, training and developing. dealing with stocks and wastage for the business. dealing with profit and loss for the business. promoting the brand

10/10

2. Have you learnt any new skills or developed existing skills?

my management skills have improved massively, being able to run a business, knowing the ins and outs of a business and what it takes to run a business. becoming more confident as a person and becoming a role model. being able to train and develop other employees too as well as myself.

10/10

3. To what extent do you enjoy your programme?

i thoroughly enjoy it, its helped me learn new ways of managing my team, helped me develop new ways of learning , with different models for example the ADKAR model. its taught me new ways to communicate and also gave me confidence within my role. i have learnt a lot of new things to help better myself and the business.

10/10

4. How well organised/structured is your programme?

now that we have aptem its a lot more structured and organised. the first programme we used was slightly more difficult but after changing to this its more simpler and breaks things down so its easier to understand and do. also its broken down into sections so you know which part you need to focus on.

10/10

5. How much support do you receive from your employer?

i do have a lot of support from my employer. if there is anything i need help with or assistance with i can 100% say my employer will be there to support.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I can also say that i receive 100% support from my training provider. no matter what issue i have with the work load or any other issues for that matter i definitely receive the right support

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

it helps me perform so much better, its gave me so much more knowledge and confidence to do my role, i have learnt and done things that i never thought i would.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

we do charity events where we can go out and social with people and also help raise money for the community, we also can attend events like PRIDE to help support the LGBTQ+ community, there are a few things we can do

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

because its a great company to work for, if you want a career in hospitality this is the place to work. they support with development and further education/ apprenticeships if needed.

10. What tips or advice would you give to others applying to Whitbread?

if you just want a job or an actual career then whitbread is the place to work for. just dedicate yourself to the business and it will all pay off