Shift manager Review

Overall I have to run shifts so that includes looking at people positioning, sales, labour food cost. Making sure areas are not struggling if they are I would need to step in myself or ask someone else to step in. I also have to interact with customers on a daily basis

I have developed many skills. So I have developed leadership skill and finding the best one for me. I have developed my listening skills as well as I do have to listen to customers carefully when they place a complaint in so that I know exactly what they want so I don’t get it wrong again

I really enjoy the program. I think it has a lot to it and it’s all useful. I have defiantly taken what I have learnt and use it in my job role and sometimes passed the knowledge onto other managers that may have been struggling and needed a little bit of guidance

I think it is structured well if you have one learning coach through out. So I am now onto my third coach from the start and I don’t think it’s been well organised when getting passed over. But I think if I stuck with one person it would have felt more organised and we could have followed the structure and plan in place

I receive a lot of support. They give me the time in work to be able to get my work completed. They have helped me get off the job hours done when I have asked. And they have supported me well when at times I thought I couldn’t do it

I think it’s mixed. I know they are there if I need to ask a question. But because I have had three different ones it’s been a bit hard as it’s having to get to know someone again and because they have a lot of learners I do feel because I have cracked on with my work I haven’t had much communication with them

It has helped massively. I have taken a lot away from the qualification and things I have been learning and used them in my role now. It’s also good to see that I have taken the information in and that I can pass it to fellow mangers to broaden there knowledge as well

So within McDonald’s they do have a football team. So yearly they have a store v store football tournament so people can get involved and go and see if they can win us the title. There is a big group and a girl group and I think there is a mixed one as well

Yes

I would recommend it because I do think it is a good place to work. You get to meet loads of new people and everyone is friendly. It’s a great company to work for as the pay is really good you get good holiday allowance as well as having extra days if you need them unpaid

I would say just be confident, and make sure you like working around adults and with customers as it is a lot about having people skills. Just be yourself as McDonald’s likes people to express themselves. Look into the company as well because you are working for a massive company and you have to have high standards