Retail supervisor Review

by Iceland

Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Supervisor, team management, stock management, online orders, delivered sales and customer service.

    6/10
  • 2. Have you learnt any new skills or developed existing skills?

    • People management. Improved verbal and written communication. Customer service.

    6/10
  • 3. To what extent do you enjoy your programme?

    • It is informative.

    7/10
  • 4. How well organised/structured is your programme?

    • Well structured

    8/10
  • 5. How much support do you receive from your employer?

    • Support is sufficient

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Support is good

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I have a better understanding of how business and marketing works

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes, there are a few different opportunities

    8/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • There is a good team network, however the pay isn't the best.

  • 10. What tips or advice would you give to others applying to Iceland?

    • Be a multidisciplinary orientated worker.

Details

Level 2 Apprenticeship

Customer Service

Preston

March 2023

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