Technical Operations Support Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role at the time was Customer Advisor developing into Technical Operations Support. I processed back-office transactions and investigated any fallouts.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, leardership skills which helped me obtaina promotion to my current role

    10/10
  • 3. To what extent do you enjoy your programme?

    • It was incredibly useful to learn new skills required to be in a leadership position

    10/10
  • 4. How well organised/structured is your programme?

    • Very structured, we used a system called OneFIle which detailed the remaining tasks

    10/10
  • 5. How much support do you receive from your employer?

    • At first I didn't get the 20% study time each week however this was corrected and any hours in LIEU were worked. I was fully supported by my employer

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I couldn't fault my trainer

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • The training helped me aquire a promotion

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes, all of the above

    10/10
  • 9a. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Since I started my career, I have been supportedr and encouraged to grow and develop to roles more suited to me

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Apply & be your best

Details

Higher Level Apprenticeship

Finance

Glasgow

March 2023

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