Team Member Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role as a Team Member at Brewers Fayre is a customer facing role, which is orientated around taking customers orders at the food till or bar, taking food to their tables, and maintaining the presentation of the restaurant by keeping it clean.

10/10

2. Have you learnt any new skills or developed existing skills?

The programme and management have played a big part in boosting my confidence and self-esteem in not only doing my job better, but feeling much better in myself. I have improved so much through the experience of working in this role.

10/10

3. To what extent do you enjoy your programme?

I thoroughly enjoy my experience so far, I am enjoying doing things I never thought were possible for myself, such as fundraising for Great Ormond Street Hospital, and becoming a positive influence.

10/10

4. How well organised/structured is your programme?

I find the programme to be well organised, and structured in a way that makes sense, so it is understandable. The expectations I am expected to meet are enough to challenge me but not too much that it is unattainable.

10/10

5. How much support do you receive from your employer?

I am incredibly fortunate to have an employer who cares so much about my progress in my programme and my job role at the site, I feel well supported and encouraged which is a big motivation to do well and push myself, knowing I have the support there.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider always supports me with anything that I need help understanding, and is always there to clarify things for me. We have meetings to discuss my progress where we talk about my learning which I find really helpful.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It pushes me to learn more about what I am required to do, and the importance of it, knowing this has been key for me because it motivates me to do the best I can at my job, ensuring I am also compliant with laws.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There may be, but it is not something I have enquired about. I am part of a group chat for members of East Midlands Region with people at different sites all raising money for Great Ormond Street Hospital.

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

They have proved to me countless times that I am supported and cared for whilst working for this company, and feeling this way is empowering.

10. What tips or advice would you give to others applying to Whitbread?

Follow the Company mission: Be Genuine, be confident, and be committed.