Team member step-up Review

To lead my bar and restaurant team during service hours and to count and close the business at the end of service.

Yes, too numerous to mention here.

At first the program was really good and beneficial to me. But it changed half way through the program to a course based program. It really slowed down all progress and made my work more difficult for me.

The program wasn’t structured well at all, completely changing styles of learning. Bi monthly self learning and oral exams to an online course that wasn’t flexible with a full time job. Help options available go me were not presented until it was too late.

Mixed, my manager was supposed to schedule one on one learning but that hasn’t happened. I had to ask them multiple times and barely got half and hour of help.

I struggled to meet up with them for our meetings. But when asked he did help me and he has given me a guide on what to do.

I do think it has improved my understanding and performance

No

Yes

If don’t have a better job, Whitbread is an alright choice for a steady career.

Hospitality has it positives.