Customer advisor Review

by B&Q

Best Apprenticeship Employer

Rating

5.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a customer advisor in the Garden centre.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes.

    8/10
  • 3. To what extent do you enjoy your programme?

    • I like to learn, so I enjoy it.

    6/10
  • 4. How well organised/structured is your programme?

    • It could be better.

    3/10
  • 5. How much support do you receive from your employer?

    • My boss is very understanding.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I have found it impossible to speak to my advisor, as it is hard to get hold of them.

    1/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • We will see.

    2/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes, but I do not have time.

    5/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • Excellent company to work for.

  • 10. What tips or advice would you give to others applying to B&Q?

    • Just be yourself.

Details

Level 2 Apprenticeship

Milton Keynes

April 2023

View More Reviews
Recruiting? See how we can help you