Senior Operational Trainer Review

by Barchester

Best Apprenticeship Employer

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Delivery of statutory training. Organisation of training plans. Communication with staff, managers and team.

9/10

2. Have you learnt any new skills or developed existing skills?

Very much so! This programme has helped me to understand the reasons behind my actions, I have learned a lot of theory about learning styles and how to adapt my training to suit. I have also increased my understanding of communication skills.

9/10

3. To what extent do you enjoy your programme?

I have very much enjoyed my learning. The project for my end point assessment was a real challenge, and stretched me far beyond my usual day-to-day way of working.

9/10

4. How well organised/structured is your programme?

It has been fantastic. HIT have been amazing, and the support from my line manager has been second to none. From the start, I knew exactly how to prepare for the end point assessment, and the online workshops were built to achieve the best.

10/10

5. How much support do you receive from your employer?

Huge amount of support. I feel very lucky to have had this opportunity.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

Again very supportive. Some great online workshops, a very supportive learning mentor who always was available when I needed him.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I am definitely a better trainer as a result of completing this qualification. I have a better understanding of how to work within the team, and how to support individuals to be the best they can be.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not that I am aware of.

8/10

9a. Would you recommend Barchester to a friend?

Yes

9b. Why?

I have worked for Barchester for a number of years, and have been supported to build my career from a part-time carer to where I am today.

10. What tips or advice would you give to others applying to Barchester?

You will get out of the company what you put in. You can achieve anything if you put your mind to it and are willing to work. But nothing is handed to you on a plate.