Duty manager Review

by Whitbread

Best Apprenticeship Employer

Rating

6.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Being in charge of the hotel when on shift and the front of house staff.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learned a lot about the hotel industry and its policies and practices, I am from a management background, but not a hotel one.

    7/10
  • 3. To what extent do you enjoy your programme?

    • No two days are the same, learning on the job, so new challenges and situations arise which I deal with.

    7/10
  • 4. How well organised/structured is your programme?

    • A proper training programme should be given to new hotel management.

    5/10
  • 5. How much support do you receive from your employer?

    • A bit more now, initially not much.

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Not long since I started the programme, but so far so good.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Unsure as of yet.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No.

    5/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • Good well known company, secure job, good prospects.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Ask for training.

Details

Level 3 Apprenticeship

Hospitality Management

Durham (County Durham)

April 2023

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