WFM Analyst Review

I analyse labour cost and provide SME support to front line colleagues. This involves answering queries around pay and labour model. I support the business in optimising a labour force and look to find the optimum solutions for it. I also analyze capacity for colleagues to understand the best itme to land activity.

I have learnt new skills, I feel the benefit has been to understand the academic theory behind skills, terminology and tools which i was somewhat familiar with. The course allowed me to view the business I work for with a fresh set of eyes and look in areas i wouldn't normally.

I enjoyed the programme, The tutors on the whole were very good and engaging, pen to conversation, questions and feedback. The in-person sessions were much more interactive and engaging than the virtual ones. I think mainly due to rules 7 regulations, some of the CMDA aspect felt clunky, which was probably out of the course providers hands

From a providers view, it was structured well, and adapted well as i completed this during the covid pandemic. I think information around how the programme works could have been explained a little clearer at the start, I believe a lot of students found it confusing to begin with, including myself.

Barely any. My line managers were supportive, but the business itself provide very little support to myself or them. It felt I was doing a course which was separate to my day job. The company did not create the space or environment to really engage with apprentices, it was down to individuals goodwill when thee was support.

Support was good, personal tutor and course tutors were on the whole very supportive and available to pick up any queries and offer advice. The feedback from reports and essays was also very good and allowed me to improve going forward. They were engaging and personable.

I feel I'm better educated and qualified, and I am able to perform my role better. However, due to the company and role, I do not feel feel it is being utilised at all. The company does not embrace apprentices, or create any opportunities to further develop or showcase the newly learnt skills.

There are a few support groups that support minorities such as LGBTQ or BAME, however nothing much else that could b classed as social or sports. There are very little networking events, and the the feeling is its more 'who you know'. Its difficult to engage and socialise with those outside of the immediate team .

No

The Co-op has good values, but progression and development is very poor and dependant on if you have a good line manager. Pay and reward is lower than the industry average. It is not very well organised and is very reactive. There are positives, in general it does create a good friendly working environment and it feels they try and do the right thing. There are far worse places to work.

Ask the right questions at an interview, understand what your priorities and ambitions are before and seek to understand if Co-op can match that. The skill level and knowledge across teams is quite varied and broad, some teams are great to work in, some less so. Try and reach out to someone with inside experience.