Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend TUI UK & Ireland to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to TUI UK & Ireland?
My day-to-day role is me getting used to the workings of working in this TUI store and how to help out the customers.
I have developed my people and computer skills.
I do really enjoy my programme as I have lots of people to help me if I am stuck.
My programme feels very structured. I know what to do and when to do it.
I feel very supported by my employer, Whenever I feel stuck or unsure, they always help me out.
When working towards my qualifications, I feel very supported by my employer. They are always asking how I am getting on and if I need any help with it.
My qualification training helps me perform better as I gain more confidence when dealing with customers after my training as I feel like I have more knowledge that I can tell them.
So far, I have not got involved in any extra-curricular activities but I am scheduled in for a couple with my team.
Yes
They are very supportive when you are getting started and make you feel very welcome.
Just go in with the mindset of being willing to learn.
Details
Level 2 Apprenticeship
Customer Service
Clydebank
April 2023