Apprentice Travel Advisor Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role consists of things such as creating special momenta for my customers, ensuring all customers are receiving great customer service.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt customer service skills. Telephone skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy my programme as I am supported along the way.

    10/10
  • 4. How well organised/structured is your programme?

    • Very well, I have frequent teams calls to discuss my progress.

    10/10
  • 5. How much support do you receive from your employer?

    • I receive a lot of support in my job role and my apprentice role.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A lot of support, I am supported daily.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I am aware of the behind the scenes of the company. It also builds my confidence.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We have teams that we can join to discuss our individual interests. We also have a wellbeing centre.

    10/10
  • 9a. Would you recommend TUI UK & Ireland to a friend?

    • Yes

  • 9b. Why?

    • The support is amazing, you learn a lot from working here and it has grown my confidence massively.

  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?

    • Be confident and know that the support is always there if you need it.

Details

Level 3 Apprenticeship

Customer Service

Bury, Greater Manchester

April 2023

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