1. Please give an overview of your role and what this involves on a day-to-day basis:

I normally install gas boilers. But if I’m not, then I’m repairing boilers or servicing them.

6/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have developed confidence as now I’m doing some jobs on my own and speaking to customers by myself.

6/10

3. To what extent do you enjoy your programme?

I enjoy it very much as I’m learning new skills.

6/10

4. How well organised/structured is your programme?

It is well organised as there are always new things and skills to be learned and there is always help.

5/10

5. How much support do you receive from your employer?

I receive a lot of help from my employer as when I ask questions and for advice, I always get it.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of help from my training provider as they always have new skills to teach us and I’m getting better and better at my job with their help.

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helps me perform better as the information and skills I’m getting from my training provider help me with my day jobs.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

9/10

9a. Would you recommend Appliance World to a friend?

Yes

9b. Why?

It will help you get your qualification and there are always people there to support you.

10. What tips or advice would you give to others applying to Appliance World?

Just get through your apprenticeship with your head down.

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