travel agent Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

4.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Selling holidays. dealing with complaints. looking into holiday changes and solving them. Taking payments, issue refunds. Welcoming customers into the store. Looking for holidays to match customers requests and requirements.

6/10

2. Have you learnt any new skills or developed existing skills?

More on report. Dealing with complaints.

6/10

3. To what extent do you enjoy your programme?

I have enjoyed it, but the lack of support has let me down.

4/10

4. How well organised/structured is your programme?

Not well organised. I had regular calls with my assessor, but rarely got time off the shop floor.

3/10

5. How much support do you receive from your employer?

Little support.

4/10

6. How much support do you receive from your training provider when working towards your qualifications?

More support, but pushy towards the end.

5/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helps as we learn more behind the scenes.

5/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

N/A.

4/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

Nice team.

10. What tips or advice would you give to others applying to TUI UK & Ireland?

N/A.