Fraud team leader Review

by Department for Work and Pensions

Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Investigations team leader looking after a team of 11 staff.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learned better management skills and IT skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • Enjoy meetings with my mentor and feedback from tasks greatly.

    10/10
  • 4. How well organised/structured is your programme?

    • My mentor is extremely organised and flexible with my work demands. I enjoy going through the programme together.

    10/10
  • 5. How much support do you receive from your employer?

    • My employer is supportive and flexible. Occasionally, the demands of my role impact how much time I can offer.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A great deal of support and care. The provider is always available for questions and issues.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel that it draws my attention often to parts of my role which are important particularly with organisation.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No.

    10/10
  • 9a. Would you recommend Department for Work and Pensions to a friend?

    • Yes

  • 9b. Why?

    • Support and flexibility.

  • 10. What tips or advice would you give to others applying to Department for Work and Pensions?

    • It is interesting and a supportive environment.

Details

Higher Level Apprenticeship

Business Operations

Glasgow

April 2023

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