senior financial customer services advisor Review

by HSBC

Rating

7.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving customers

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Communication improved and on the job skills like systems etc.

    7/10
  • 3. To what extent do you enjoy your programme?

    • 8/10.

    8/10
  • 4. How well organised/structured is your programme?

    • Not always the best communication between apprenticeship provider and company. Both have diff expectations of me.

    7/10
  • 5. How much support do you receive from your employer?

    • amazing company

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Very helpful always one message away

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Not much currently but if i progress I think it would.

    6/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Employees are welcoming and sociable.

    5/10
  • 9a. Would you recommend HSBC to a friend?

    • Yes

  • 9b. Why?

    • Great place to start a career

  • 10. What tips or advice would you give to others applying to HSBC?

    • They value everyone so be yourself.

Details

Level 3 Apprenticeship

Finance

Poole, Dorset

May 2023

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